Windows
Crashes & blue screens
"Why does my PC keep crashing?"
Connect crash dumps, failure records, and recent changes to understand the likely cause.
Crash dumpsFailure patterns
Explore this workflow
FeaturesYour problem.
Your problem.
Your context.
One place to work.
OmniMend brings supported diagnosis, device health, and Windows security review into three workspaces. Your chats, reports, and findings stay available as you switch.
OmniMendWORKFLOW ILLUSTRATIONREAD-ONLY DIAGNOSIS
Let the clues lead.
Choose checks that fit the question. Explain what the evidence means.
Why does this PC keep freezing?
Crash evidenceReview the patternSystem contextConnect the changes
You approve supported actions.
REAL PROBLEMS. PRACTICAL USES.See the jobs.
See the jobs.
Know what to ask.
Explore a workflow to see the available checks, the host it uses, and where approval or a professional plan fits.
Windows
Storage & cleanup
"What is filling up my drive?"
Find what consumes space, identify removable clutter, and review supported cleanup options.
Disk usageCleanup review
Explore this workflow
Windows
Drivers & startup
"Why does startup take so long?"
Investigate driver problems and high-impact startup items before deciding what to change.
Driver historyStartup apps
Explore this workflow
Windows
System repair & testing
"Is it Windows or the hardware?"
Work through system-file checks and supported hardware tests, then review a repair when it fits.
SFC / DISMHardware tests
Explore this workflow
Eligible plans
Health & security
"What should I pay attention to?"
Review health trends, Defender checks, and unusual behavior with Windows-only Security Vitals Beta.
Daily VitalsSecurity review
Explore this workflow
Personal+
Phone & tablet diagnostics
"Why does my phone battery drain so fast?"
Review supported battery, crash, storage, and app evidence from iPhone, iPad, and Android.
Battery healthApp crashes
Explore this workflow
Apple Silicon
Native Mac diagnostics
"Why is my Mac running slowly?"
Use the native Mac app to investigate local system and health evidence in one place.
Local diagnosticsSystem context
Explore this workflow
Personal+
Chromebook checks
"Is my Chromebook overheating?"
Gather supported battery, thermal, hardware-health, firmware, and crash evidence.
Thermal signalsHardware health
Explore this workflow
Windows
Wi-Fi troubleshooting
"Why does Wi-Fi keep dropping?"
Inspect nearby networks, signal stability, and channel congestion to understand the connection.
Signal stabilityChannel congestion
Explore this workflow
Solo+
Boot & recovery
"Windows will not start. What now?"
Use supported Windows PE and offline recovery workflows for professional repair cases.
Boot recordsOffline checks
Explore this workflow
Windows
Gaming & performance
"Why does this game stutter or crash?"
Investigate crash records, drivers, hardware signals, and performance context around the interruption.
Driver contextStability evidence
Explore this workflow
Team / Enterprise
No-power cases
"This device will not power on."
Guide professional intake and the diagnostic process when the device cannot boot.
Symptom intakeBench workflow
Explore this workflow
Windows is the complete host. The Apple Silicon Mac app provides native local diagnostics. Checks and actions vary by device and plan; supported repairs require approval.
Compare access by planDIAGNOSIS & APPROVED REPAIRUnderstand the cause.
Understand the cause.
Review the next step.
Work through a crash, slowdown, warning, or connection issue. OmniMend gathers supported evidence and explains what it found. Repair tools remain locked until you approve a supported action.
OmniMendWORKFLOW ILLUSTRATIONREAD-ONLY DIAGNOSIS
Let the clues lead.
Choose checks that fit the question. Explain what the evidence means.
Why does this PC keep freezing?
Crash evidenceReview the patternSystem contextConnect the changes
You approve supported actions.
DAILY VITALSKeep the recent context.
Keep the recent context.
Notice the change.
Daily Vitals follows supported health signals over time, including reliability, storage, drivers, updates, startup, and services where available. You can pause it or turn it off.
OmniMendWORKFLOW ILLUSTRATIONILLUSTRATIVE HEALTH TREND
Notice a meaningful change.
Recent context helps separate a trend from an ordinary fluctuation.
Supported signals vary by device and plan.
You approve supported actions.
WINDOWS-ONLY BETAInvestigate the unfamiliar.
Investigate the unfamiliar.
Stay in control.
Security Vitals Beta works alongside antivirus. Ordinary activity is filtered locally; higher-risk patterns can receive bounded, redacted cloud AI review. It never quarantines automatically.
OmniMendWORKFLOW ILLUSTRATIONWINDOWS-ONLY BETAAn unusual pattern.
An unusual pattern.
A closer look.
Ordinary activity stays local. A higher-risk pattern can receive a bounded, redacted cloud review.
Understand why the pattern deserves attention.
TrustDismissInvestigate
You approve supported actions.
Across supported devicesDifferent devices.
Different devices.
A clear scope for each.
The Windows app is the complete host for supported local and connected-device workflows. The Mac app provides native local Mac diagnostics.
| Device or workflow | Supported scope | Availability |
|---|---|---|
| Windows PC | Local diagnosis and approved repair tools | Windows host |
| Apple Silicon Mac | Native local Mac diagnostics | Apple Silicon Mac app |
| iPhone & iPad | Supported diagnostics over trusted USB | Personal and above |
| Android | Supported diagnostics through ADB | Personal and above |
| Chromebook | Supported remote or developer workflows | Personal and above |
| Windows PE recovery | Bootable professional recovery workflow | Solo and above |
| No-power cases | Professional intake and diagnosis | Team and Enterprise |
Checks and actions depend on hardware, connection, host, and plan. The Mac app does not include Windows repair, Security Vitals Beta, Windows PE recovery, or the complete connected-device workflow. Compare plan details.
Understand the scope
What the workflow covers.
01 / Windows
Crashes & blue screens
"Why does my PC keep crashing?"
Review available crash dumps and event records, compare repeated failures, and look for changes around the time the problem began. The explanation connects a likely cause to the evidence.
Diagnosis is read-only. A supported repair is a separate choice that needs your approval.
02 / Windows
Storage & cleanup
"What is filling up my drive?"
Review storage usage and available drive-health evidence. Understand which files or categories use space before considering a supported cleanup action.
Nothing is removed during diagnosis. Review and approve a supported cleanup before it runs.
03 / Windows
Drivers & startup
"Why does startup take so long?"
Connect driver history and startup context to slow boots, errors, and recent changes. Investigate the items that deserve attention, then review supported next steps.
A driver or startup change requires approval. The available action depends on the device and evidence.
04 / Windows
System repair & testing
"Is it Windows or the hardware?"
Use supported Windows integrity checks and hardware testing to investigate instability. OmniMend explains the available results and a supported repair action when there is evidence for it.
Diagnosis and repair are separate. An approved action is followed by a check of the relevant result; physical faults can still need a technician.
05 / Eligible plans
Health & security
"What should I pay attention to?"
Daily Vitals follows supported health signals over time. Windows-only Security Vitals Beta adds investigation of unusual behavior alongside your registered antivirus, using local filtering and bounded, redacted cloud review for higher-risk patterns.
Security Vitals Beta does not replace antivirus and never quarantines automatically. You choose the response; health signals and feature access depend on device and plan.
06 / Personal+
Phone & tablet diagnostics
"Why does my phone battery drain so fast?"
Connect an iPhone or iPad through a trusted USB connection, or use the supported Android ADB workflow. Review the battery, crash, storage, app, and other diagnostic evidence the device exposes.
Personal and above, through the supported Windows host. No separate phone app is needed. These are supported diagnostics, not a promise of PC-style repair on your phone.
07 / Apple Silicon
Native Mac diagnostics
"Why is my Mac running slowly?"
Install the native Apple Silicon Mac app and work through the supported local evidence on that Mac. Bring the findings together instead of interpreting each separate system utility yourself.
The Mac app provides native local diagnostics. It does not include Windows repair tools, Security Vitals Beta, Windows PE recovery, or the complete connected-device workflow.
08 / Personal+
Chromebook checks
"Is my Chromebook overheating?"
Use the supported remote or developer workflow to review the ChromeOS evidence available from the device, including hardware health, battery, thermal, firmware, and crash context.
Personal and above. Available evidence depends on the Chromebook, its settings, connection, and supported host workflow.
09 / Windows
Wi-Fi troubleshooting
"Why does Wi-Fi keep dropping?"
Review supported wireless evidence, nearby networks, signal behavior, and channel congestion. Use that context to investigate intermittent connections instead of repeatedly trying unrelated changes.
Available checks depend on the Windows PC and network hardware. OmniMend cannot guarantee that a router or internet-provider problem has a software fix.
10 / Solo+
Boot & recovery
"Windows will not start. What now?"
Professional workflows can inspect supported boot and recovery evidence through Windows PE, including boot-configuration and offline system-file work where available.
Solo and above. A technician must prepare and use the supported recovery environment. Supported changes require approval; damaged hardware or important data can need hands-on help.
11 / Windows
Gaming & performance
"Why does this game stutter or crash?"
Connect supported crash, driver, thermal, storage, and reliability evidence to the game or workload that triggers the problem. Use the pattern to guide the next check.
The investigation does not guarantee a frame-rate improvement or a fix. A supported repair still needs approval.
12 / Team / Enterprise
No-power cases
"This device will not power on."
Bring the observed symptoms and available case information into a professional no-power workflow. Organize the intake and diagnostic reasoning even when a normal operating-system scan is unavailable.
Team and Enterprise. This is a guided professional workflow. Software cannot perform electrical board measurements or physical repairs.
Bring the problem.
Start with the evidence.
Try supported diagnostics on your own device. Eligible new users get a limited-usage 7-day trial, with no card required.