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For technicians and IT

Bring the difficult case.
Build a clear explanation.

Use OmniMend’s evidence-led method on customer devices, with commercial access, professional reporting, and recovery workflows by plan.

Explore a professional pilot Compare plans
OmniMend / Professional
SYNTHETIC REPORT EXAMPLE

A finding you can
explain to the customer.

01ComplaintThe symptom and the conditions around it.
02EvidenceRelevant checks and what they found.
03Proposed next stepA supported action, approval, and limits.
04VerificationWhat was checked again and what changed.
EVIDENCE → EXPLANATION → NEXT STEP
Illustrative layout. No customer data.
From the bench to the handoff

Keep the reasoning
with the repair.

A report should help the next person understand the case, not make them reconstruct the investigation.

01

Investigate customer devices

SOLO & TEAM

Work through supported PC and connected-device evidence under a professional license. Follow relevant findings and choose the next useful check.

02

Produce customer-ready findings

SOLO & TEAM

Organize evidence and next steps in a PDF report. Solo provides branded reports; Team adds white-label reporting for the shop.

03

Work beyond a normal Windows boot

SOLO & ABOVE

Windows PE recovery gives professional cases a supported bootable path when normal startup is unavailable. Available tools and actions depend on the case.

04

Start a no-power case

TEAM & ENTERPRISE

Use a professional intake and diagnosis workflow when a device cannot boot. This does not electrically test a board or replace hands-on measurements.

Permissions, rollback, verification, and records

See the output

An explanation that
travels with the case.

Review a synthetic professional report with a complaint, evidence, likely cause, proposed repair path, verification status, and limits. It contains no real customer data.

Open the sample report
OmniMend / Professional
SYNTHETIC REPORT EXAMPLE

A finding you can
explain to the customer.

01ComplaintThe symptom and the conditions around it.
02EvidenceRelevant checks and what they found.
03Proposed next stepA supported action, approval, and limits.
04VerificationWhat was checked again and what changed.
EVIDENCE → EXPLANATION → NEXT STEP
Illustrative layout. No customer data.
Choose your bench capacity

A single technician.
Or the whole team.

Two monthly payments saved with annual billing

Solo Technician

A professional license for the technician at the bench.

$79/ month

Regular monthly price. Cancel before renewal.

Choose Solo Technician
  • 7× Starter usage
  • Commercial use
  • All Personal supported diagnostics
  • One floating simultaneous session
  • Branded PDF reports
  • Windows PE recovery

Supported professional workflows. No-power intake requires Team or Enterprise.

Team

Shared capacity for repair shops and IT teams.

$199/ month

Regular monthly price. Cancel before renewal.

Choose Team
  • 18× Starter usage, shared
  • Commercial use
  • Up to 5 simultaneous sessions
  • White-label PDF reports
  • Windows PE recovery
  • No-power and advanced shop workflows

Supported checks vary by device. No-power intake does not electrically test a board.

COMPLIMENTARY ONE-MONTH PROFESSIONAL PILOT

Put your real cases
in front of it.

Talk to the team about a focused professional pilot. Bring the device types and recurring cases you work on. The pilot has no obligation.

Discuss a pilot

Bring the problem.
Start with the evidence.

Try supported diagnostics on your own device. Eligible new users get a limited-usage 7-day trial, with no card required.

Get OmniMend